Quality policy

TECYGES S.L. is a company with a lot of years of experience in the world of leak and flow control, dedicated to the design and assembly of machines, commercialization of products of leak-tightness and industrial tools. We also have a service of technical assistance and calibration of leak control equipment.

In TECYGES we know that the concept of quality refers to every activity of the company and everyone’s work, and not only refers to the final product for sale. Therefore, the beginning and end of our management must be to focus our efforts on our customers in order to offer them immediately what they expect from our products and service capacity. Because of this, we initiated a quality improvement programme in our activities and influence in external interested parties, whose basic principles, on which all the company’s actuations must be based, are the following:

Customer orientation.

The company’s fundamental objective is to satisfy and even to exceed the necessities and expectations of our customers. Our goal is to search and to maintain the confidence of the customer of our products and services, improving the effectiveness in the relationship and interactions with our customers.

Compliance with requirements.

We must offer impeccable, perfect products and services that fulfill legal, regulatory and other requirements applicable to our company in order to ensure our products and services to exceed the requirements of our customers, planning and controlling the production processes of our company.

Collaboration with suppliers.

Collaboration with suppliers is fundamental in order to ensure that they are integrated in our production processes and participate in achieving the highest levels of quality of our products and services.

Communication and Education.

The basis of a continuous improvement and the development of the company is established through the continued education of the entire staff and agile internal communication which facilitates the transmission of experiences between the staff and the company.

Error prevention.

We prioritise defect prevention, learning from errors and avoiding them to happen again. To achieve this, our philosophy is to make the best product possible by doing things right at the first time.

Innovation as the key to success.

Continuous innovation of our products and services in order to offer our customers and users the best performance at all times, opening to new markets and opportunities looking for excellence and leadership in the industrial sector.